Avora Gems

Shop

Terms and Conditions

Last updated: July 1, 2025

Please read these Terms and Conditions (“Terms”) carefully before using our website or services.

These Terms apply to all users, visitors, customers, and others who access or use the Service. By using our Service, you agree to be bound by these Terms.


1. Interpretation and Definitions

Company: refers to [Your Gem Shop Name], also referred to as “we”, “us”, or “our”.
Website: refers to our online store accessible at [www.yourgemshop.com]
Service: includes browsing, purchasing, or interacting with our website or physical store.
Product: refers to any gemstone, jewelry, or accessory available for sale.
You: means the individual or entity using our Service.


2. Eligibility

You must be at least 18 years old to use our services or make purchases. By using the Service, you represent that you meet this requirement.


3. Products and Pricing

  • All products are subject to availability.
  • Prices are listed in [your currency, e.g., LKR/USD] and include applicable taxes unless stated otherwise.
  • We reserve the right to change prices or discontinue products at any time without notice.

4. Orders and Payments

  • By placing an order, you agree to provide accurate and complete information.
  • Payment must be completed in full before an order is processed or shipped.
  • We accept [list payment methods: Visa, Mastercard, PayPal, bank transfer, etc.].

5. Shipping and Delivery

  • We ship both locally and internationally (if applicable).
  • Delivery times are estimated and not guaranteed.
  • We are not responsible for delays caused by courier services or customs.

6. Authenticity Guarantee

We guarantee that all gemstones and jewelry sold are as described. Certificates of authenticity may be provided with select items upon request or based on item value.


7. Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the amount paid for the product.
  • We are not liable for indirect or consequential damages, such as loss of income, business, or personal harm resulting from product use or misuse.

8. Intellectual Property

All content on our Website-including logos, images, product descriptions, and designs-is the intellectual property of [Your Gem Shop Name] and may not be copied, reproduced, or used without permission.


9. User Conduct

You agree not to:

  • Use the Website for unlawful purposes
  • Upload or transmit harmful or offensive content
  • Attempt to breach our website security or misuse the Service

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or policies. Please review their terms independently.


11. Termination

We reserve the right to suspend or terminate access to our services if you breach these Terms or use the Service inappropriately.


12. Changes to These Terms

We may update or modify these Terms at any time. Any changes will be effective immediately upon posting on this page. Continued use of our Service means you accept the updated Terms.


13. Governing Law

These Terms are governed by the laws of Sri Lanka, without regard to conflict of law principles.


14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

📧 Email: [support@yourgemshop.com]
📍 Address: [Your Gem Shop’s full address]